Legal Field IT Specialists CEO, Robert Finley, answering some questions from firms regarding real-life examples of our services to clients:

During the day-to-day events of a law firm there are many types of concerns users may have…ranging from a user not understanding how to change their password to concerns of securely accessing workstations while offsite & working with requirements for a remote deposition.

Would you share an example of your services that you provide to your typical clients?

Recently one of our current clients had the need to share a folder of information from their computer with an outside partner to the firm.  While many people would have tried to handle this on their own and share this data via a free Dropbox account this would have been VERY insecure and could allow privileged information to leak out of the firm's control.  Instead, what we did was to setup a space on a secure section of their server to share this information with their outside partner.

Dropbox & other similar file-sharing apps are routinely hacked and they have repeatedly been proven to be very unsecure file storage services.  We have even seen where some new clients had previously shared their entire working folders with the outside world with Dropbox…without password requirements or any other security whatsoever.  Even worse than this though is that their prior IT support company had even recommended that they do this in order to side-step security recommendations!

Needless to say, we continued to find similar situations in this new client's environment that needed to be tightened up as well.  All services like this are included in our flat-rate services plan and our client was able to get all of these issues resolved and secured without any additional charges from us.

After this situation was resolved and their files were secured the client's office manager & managing partner, both, commented to us that they had no idea that their staff had shared files in this way and that this simple misunderstanding of the proper way to secure documents could have cost them a multi-million dollar contract with one of their outside partners if the data was accessed by the public. They were understandably concerned!...and THRILLED that we had identified this and properly secured their environment.

If you want to make sure that your firm's data is properly protected call us today. Legal Field IT Specialists provides tailored IT support services to law firms to protect your firm from the dangers of online threats as well as working with you to ensure that your staff is highly productive & efficient which, in turn, increases your firm's profitability as a whole.

Phone: (678) 926-9192
Web: www.LFITS.com